It tells the story about how some of the "smaller insurers" in Florida (and to be fair, there really aren't any big ones left at this point) have been screwing customers.
Intentional underpayments for legitimate damage is the key takeaway.
But don't miss the fact that the aggrieved have turned to the state for help… but of course the attorney general can't be bothered. You know, she and the governor are pretty aligned in priorities, and serving the public is not at the top of the list…
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